This camera only supports the 2.4GHz network. It doesn’t support the 5GHz network.
Please insert a Micro TF card (NOT Included) to save recordings before use.
If the memory card is brand new. please FORMAT it before using it.
The camera can't save videos without a TF card, but even without a card, the camera can still work and record. It won’t affect other functions. The only difference is that the TF card can save the recordings.
When you turn on the camera, it would take 1-2 minutes to wait for it to start up with wifi signal.
The camera defaults to the WiFi code. Even without WIFI or any network, the camera can still work. With a network, you can see live videos. With the TF card in, the camera can save the recordings so that you can playback and never miss any seconds.
If the camera is suddenly not working, the wifi signal is missing or anything else wrong with it, you can turn on the camera, press the Reset button for over 6 seconds to reboot to factory settings.
The camera will get hot when you have used it for a while. This is a normal phenomenon but does not use a camera under the high-temperature circumstance.
When you can't hear the voice, please check whether the voice in APP Sancam is enabled or not, if not, please click the voice button to turn it on.